Darby de Bies

Review of Holiday Inn Leiden

The hotel itself is conveniently located and if yo...

The hotel itself is conveniently located and if you have children it can certainly offer a solution (although there is less for children than you would expect).
The entrance, reception, corridors, all public areas are clean, but I think the rooms are a bit dated. Especially the bathrooms. That is outdated and you can see that it has been repaired everywhere.

The breakfast is quite extensive and the service very friendly.

* Big Bummer !!! *
When booking, there are very fine print (if you are with children), that the price is still around 30 euros per night more expensive.
When calling the helpdesk this is acknowledged, but they say they cannot do anything about it because that is not possible to arrange on their website (I say BS!)

The 2 stars I have given have to do with this, otherwise I would definitely have given a 3