P. Lauder Review of Crowne Plaza New Orleans
First of all, when your hotel is in a location lik...
First of all, when your hotel is in a location like this, why in the world would you put your suites on the 5 and 6th floors? My "suite" had one view, and that was of the people in a hotel across the street sitting on their balcony. Second, the furniture in my "suite" looked like it had been purchased at a discount hotel used furniture warehouse. None of the furniture matched and it all looked old and worn. If you book a "suite" at this location thinking your going to walk into some fabulous space, with an amazing view of the French Quarter, you are going to be horribly disappointed. Finally, I walked from one end of the French Quarter to the other, I stopped once for a drink and once to look in a shop. The entire walk took me approximately 30 minutes. Considering this, I do not understand why it took valet 45 minutes to get my car from a garage located in the back of the building. I even called ahead before I came down. If you are thinking, well you should have parked your car yourself, please know that self parking at this hotel is not an option. If you want your car parked, its either valet or nothing. The front desk staff and the cleaning people are very nice and attentive, however, I can only assume that the management of this location doesn't care what the rooms look like. Hopefully, someone from IHG corporate will take notice of all the negative comments and whip this place into shape. It really is a waste of a good location to have such dumpy horrible rooms. Oh and no glasses in the rooms or "suites", you either drink from a small clear plastic solo cup or you drink out of your hand. I was informed by a member of the catering staff that glass was not allowed in the rooms. I think that this is the most insane and ludicrous policy that I have ever heard of. I might understand if I stayed here during Mardi Gras, but my stay was well after. Unless your a group of frat boys or coming to N.O. for a bachelor party, you would be well served by staying at one of the many nice hotels on Canal Street.
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