Sunnyside Property management, the owner Peter and...

Sunnyside Property management, the owner Peter and the manager Barbara are the most unprofessional, unethical people I have ever been associated with. My Fiance and I signed over our lease a few months ago and we have been dealing with their poor business practices ever since. The last month my fiance and I were living in our apt on Garfield Ave in Lousiville, our oven stopped working. We contacted management multiple times through phone calls and emails to get it fixed. It took THREE WEEKS. By the third week we were in the middle of moving and trying to sublease our apt. The old stove (from the 70s) was left directly in front of our door for several days as I was trying to show the apt. Multiple possible renters declined because of the odd smell that was emitting from the oven. I kept contacting Sunnyside but nobody would speak with me. Earlier this year and late last year our heat went out. The lowest reading in our apt was 46 degrees at one point. On the first occasion, we did not have heat for more THAN A WEEK in sub zero temperatures. Again everyday I tried to contact sunnyside and everytime I spoke with them they dismissed my issue. The 2nd time our heat was only broken for 5 days (again sub zero temps) but still, I had to take off time from work to see to it that the heat was fixed.

We got our security deposit back recently....-34$. THEY CHARGED US our full deposit for an unnecessary paint job and other repairs. After refuting the charge they are refusing to give us back our full deposit. I've left multiple messages with the front desk for Peter the owner, to call me back to give me an explanation to the charges. They are incompetent, unethical, and a terrible property management company. This is just the half of it...I didn't even go into our issue with mice this past winter because of a crack in our door. Took two weeks to get that fixed...Thanks Barbara and Peter for the terrible experience. Ill definitely be reporting to BBB and possibly taking legal actions if they dont return my 4th call this week