Absolutely awful. Put in all of the information on...

Absolutely awful. Put in all of the information on my spot including my license plate and my car was towed when I was two hours away from home. This app doesn t save your license plate number and glitches all the time but then they blame it on you not following directions. Every supervisor is trying to tell us it s our fault for getting towed. Spot hero is not helping fix the situation and told me oh so sorry about your $250 bill, but we aren t paying anything, have an awesome day. No one will connect us with any other supervisors to talk to and no one is listening to the situation just telling us we are wrong. I was told that they didn t get paid for the tow so they will not be refunding me. We will be investigating our legal options because the towing company said it happens a lot and that the spot hero app is not reliable to use. Don t use this app.