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Eric Medlin

3 years ago

Went in for an oil change, tire rotation and balan...

Went in for an oil change, tire rotation and balance. I had purchased a full synthetic oil change package on my previous visit. They put conventional oil in my truck by mistake, which I would have never known. William, the service advisor, came to me and told me what had happened, and asked me if I wanted synthetic oil. I said yes, and they took the truck straight back and changed the oil again. Honesty like William's is a thing that I really appreciate, and I will be a customer for a long time to come!

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