My in-laws we re here last week, my father in law ...

My in-laws we re here last week, my father in law going though his last chemo so we sent them out to celebrate his last chemo and his bday, but too bad Encore ruined the moment for them from check in to check out. My father is law during check in started feeling sick and asked for water and he was turned down for it because their credit card was not going through for the room deposit so they were being a**holes to them after explaining them that the man has cancer and not feeling good. I I ll never go back here nor would I recommend anyone to do so, oh and top of that they couldn t even bring up a fridge for them to put the insulin shots in after calling them several times, so they used the bar fridge and because some of the items were moved they were charged for it too. POS s!!!!