HORRIBLE!!!! WORST EXPERIENCE OF MY LIFE!! I bough...

HORRIBLE!!!! WORST EXPERIENCE OF MY LIFE!! I bought my parents a machine for their wedding anniversary and it has broke many times. Parts take forever and costumer service is unreliable. I cant believe I spent so much on a product as a gift and it couldn't be used or last long. Now its just taking up space. I wish someone could help me better but they said there is nothing they can do. Now I have to buy another machine. I know who not to buy from.