I've had my 2013 Chevy cruze for a year and 1 mont...

I've had my 2013 Chevy cruze for a year and 1 month and have had it in the shop 3 times once for thermosate 2nd for transmission and now it's going in for a broken axle I bought extended warranty ally major gaurd I'm told to go get a loaner I go in and they tell me we cant give you a loaner cause we don't know what's wrong with and we need to know where our money is coming from. the fact that there service guy called me and said he had a loaner ready and it was the axle which is covered by by gm and ally really pisses me off. u try to get something nice and turns into a lemon....