We came on the ferry from Wisconsin (recommended f...

We came on the ferry from Wisconsin (recommended from someone at your dealership who used to work there). I was skeptical since we only saw pictures of what would be my daughters first car purchase. Roy assured me that the car was as nice as the pictures and put my mind at ease through the many conversations (9pm even). Roy had an associate pick us up at the ferry with my daughters car and she test drove it to the dealership and fell in love with it. He answered all my questions and we felt he was truly genuine, caring, and compassionate through the process. He made sure my daughter was comfortable and he was very sincere when talking to her about her job and her own life. He reassured us that he is there for us if we need anything, even an oil change if we are ever in the area. If we ever have a problem, he said he would go to bat for us, even though we are in Wisconsin. Thanks Roy for a very pleasant experience. Dale and Kaitlyn