Lakshmi Vijaybabu

Review of Hendrick Honda Charlotte

My experience here was not completely satisfactory...

My experience here was not completely satisfactory. We were not provided all details ahead of time. They told us that, we can take a 1.9% loan from Honda if I qualify and gave us a quote (based on which we made the $5000 initial payment). When all process was completed and when we finally met with the finance manager, they told us we can only get 5.9% as interest rate for loan (based on the quote provided) or the price of the car will increase by $750 if we need 1.9% as interest rate :( .When I requested the $5000 back, they told me they cannot give it back as the car was held in the showroom for 5 days