Franco Radisi

Review of NTTA

UPDATE:

UPDATE:

The lady I spoke with on the phone passed this onto their license plate team for review and to get it unassigned from my trailer. We'll see what happens.

---------------------------------------

I have never driven on any NTTA roads, as I live in Houston. I received a bill in the mail with my trailer's license plate on it, and a Nissan SUV in the picture. I called the NTTA and explained to the nice lady on the phone that it was not my vehicle that ran the toll - the computer auto-read program failed because this car has one of those tinted license plate covers and it picked my trailer plate out of thousands. She manually viewed the picture, agreed it was a misread, and told me it would be taken care of. Fast forward a month later and I receive another bill from the NTTA now with insane fees added on with the warning that they will take legal action if not paid. Again, the vehicle in the picture is NOT my trailer (which is based in Houston, and has never been further north than Conroe). I am now getting text messages stating my "account" has a negative balance. I will be calling them AGAIN this morning to try and get this taken care of, and will update my rating accordingly.