Anatoliy Sviridov

Review of Hôtel du Collectionneur Arc de...

Service is poor. Slowest room service I've ever ex...

Service is poor. Slowest room service I've ever experienced. Building isn't old, but everything inside is. We had problems at this hotel every day of our stay (6 days). Door was broken. Furniture isn't in a good condition. Walls are dirty. Jacuzzi at the spa was out of service. Housekeeping is bad. Once they took something to clean, you will not find it in your room. Cups, wine glasses and so on. They wouldn't clean your balcony, they will just close curtains. Executive Lounge was closed, so they offered free minibar (alcohol only one time during our stay, but snacks and beverages unlimited) but if you would request to fill it up, u need to remind them 2-3 times and wait wait wait. Breakfast served in a dark not cozy restaurant. Selection and quality is 3-4* hotel level. Paris is awesome, but if you want 5* service - it's not here. Definitely would suggest you to choose another hotel to stay.
Never again.