Ashley Hellums Review of Tiki's Grill & Bar and Holokai...
I ve never felt compelled to write a review of a r...
I ve never felt compelled to write a review of a restaurant until now as this was the worst dining experience I have ever had.
The waitress forgot our waters we ordered right from the start and it took her approximately 10-15 minutes to remember to bring them. Upon receiving the waters, we requested bread as we were very hungry. She finally brings the bread with butter. No utensils. So of course we have to ask for those as well. We finally order the meal and we wait. And wait. And wait...at this point it s approaching 9 pm. She finally brings us our food and the salad we had ordered with chicken was lacking chicken and salad dressing. At this point I m completely fed up as we were very hungry and tired so we request to see the manager. The manager comes over and we explain what a terrible dining experience it has been thus far. Rather than offering an appetizer to hold us over, as we are starving at this point and it s nearly 10 pm, he snatches up our plates and states Let s just start over and make something new for you . We were offered drinks from the bar and he did bring those to us rather quickly. Upon finally receiving our meals, they were pretty tasty but at this point it was after 10 pm and we were exhausted and pretty much over it . The waitress brings our check and the manager had given us the 2 free drinks from the bar only...didn t comp the meal, no reduction in meal prices for all of the inconveniences. We reluctantly paid the $50+ tab for food we didn t enjoy and a terrible experience and left.
Needless to say, this place is obviously poorly managed or we just caught it on a bad night. Regardless, I wouldn t recommend ever darkening the doors of this establishment.

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