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I will never stay here again. It is convenient whe...

I will never stay here again. It is convenient when or if you are attending a event at the Georgia World Congress Center but don't look for any amenities. You can stay across the street at the Embassy suites and get more bang for your buck, free breakfast with cook to order omelets. I normally always get placed in the south tower so I was excited when I checked in a week ago for an event at the GWCC and placed in the north tower which is the newer side. The excitement turned into sheer frustration. I was there for three nights and four days. The lamp desk in the room did not work and neither did the two outlets on the front of the desk. The entire time I was there the toilet bowl tank would start filling with water then stop. This went on every 20 minutes so you could imagine getting sleep was difficult especially if you are a light sleeper. I alerted the front desk and I was told that an engineer would be sent to check out the issue but one never came. The hotel was too full to move me into another room. Upon check in I gave my credit card and expected to have the full amount plus incidentals authorized upfront. What I didn't expect is to have them authorize my credit card twice for the full amount!!! Unfortunately, I only learned of this when I went to use my card two days later and it was declined. I called the Omni and spoke to someone in accounting and was told sorry about the issue; the second one will fall off in three to four days....WHAT!!!! I don't care how convenient this hotel is to the GWCC center is NOT worth all this trouble. I advise you to stay some where else!!

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