Emilee Crowder

Review of Orem Mazda

i was AMAZED at the service provided by Monte (ser...

i was AMAZED at the service provided by Monte (service department) & Debra (front desk?). on a very busy day where they were short-staffed, they both made sure i was taken care of. when no one was answering my phone & i was placed on hold for awhile (because of being short-staffed), Debra personally got ahold of the right people for me & then contacted me through her personal cell phone to make sure i was okay. Monte helped so much with my broken-down car. he not only gave a personal opinion as to how to handle the situation, but he was personally invested in how things turned out he followed up with me & actually cheered with me when he found out my car would be getting properly fixed. i am SO glad i had help from orem mazda, especially from Debra & Monte i feel like i had people on my team, which rarely happens when i deal with car issues (i usually feel taken-advantage of). i will recommend EVERYONE to orem mazda!!!!