Sharon emery

Review of Courtesy Chrysler Jeep Casselb...

I hate the whole car buying game, we felt being up...

I hate the whole car buying game, we felt being up front about what we wanted to pay and even asked if they couldn't please don't waste our time. We researched the car, checked pricing, and incentatives. Even went online and made an appointment chatting with them, and was told the deal was doable. Lo and behold the games started the minute we walked in. They take your key and keep it from you and the prolong the process game started. And even though we were looking at a 2015 model, advertised with 0% financing PLUS incentives, when it came down to it Alvin says it was either or. False advertising, and then the internet manager stated a price $3000 over sticker. No thanks! Keep your 2015 car, there are other dealers. And thank you for wasting our time despite asking that you not do it. We will stay on the St Pete side. Awful experience. PS, my father in law worked for 30 years for a Jeep dealership, my nephew was a sales manager, and my son sold cars. I get it. I am just not going to deal with a dealership that plays such games. Keep the Grand Cherokee, its not the only one and you are not the only dealership.