Sadly one star for the online service. Having paid...

Sadly one star for the online service. Having paid for a print, one week later not received so I chased up, to be told there had been a glitch in the system and it was no longer available. Payment had left and I am not sure it would have been noticed had I not flagged. The first response contained no apology either (no sorry or apologies ), which shocked me a bit, but offered exchange or refund. Refund was issued swiftly and an apology then followed. I just wanted the print though really...