Hi everyone,

Hi everyone,
I have not stayed here and I wouldn't stay here. I was suppose to stay here for a wedding in June and I paid a deposit for two rooms. Due to Covid 19 the wedding was cancelled and I called on March 28th 2020 to cancel my reservation. To this day I have no refund.... I call and call and I keep getting told the same thing over and over.... still no refund. What kind of corporation is this that holds on to a customers money for this long (probably still going to have to wait) 19 DAYS and still counting. Customer service for this company is not answering my question on when this will be resolved they are just using their I understand and not providing anything. The last person I spoke with said it could take up to 90 DAYS. My money was taken out as soon as I made the reservation it should be back the same way... there was no 90 day wait for them to receive their money.

This is unacceptable... and no one wants to help they keep passing the buck while 22 million people are unemployed.