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Good atmosphere, however Customer Service is terr...

Good atmosphere, however Customer Service is terrible!!!!!

Pros:
The bar area is nice and bartenders provided great service which is the only reason they are getting 2 stars.
Live violinist that was also the DJ was good
Drinks were good

Cons:
Management horrible: went there for a birthday celebration on a Saturday afternoon, I was informed since it was 8 people we must order from a pre-fix menu and not allowed to order from the regular menu. The prefix menu as the starter you have only 2 options a Cesar salad or chicken wings. Since I don t eat dairy or chicken, I ask the waiter could accomidations be made and another salad option be offered. The waiter said let me get the manager Sean and see if it can. When he arrived to the table he told me no accommodation could be made accept that he would take the Cesar out of the salad. When looking at the ingredients, by doing that it would only leave kale lettuce. At that point I stated to him if you do that you would only be bringing be a plate of lettuce at which time his reply was yes that is correct . Keep in mind they had other salad options at the restaurant just not on the prefix menu. His attitude and the way he handle me left a very bad taste in my mouth, I only stayed because we were there for a family birthday, I just did not eat there due to the lack of customer service, especially when someone has dietary restrictions.

I advise you to never go there with a big party or you will be subjected to a certain menu and although the drinks and music is good, the lack of customer service and accommodating the customer is not worth spending your hard earned money there. I won t be back.

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