I have been taking my RX 330 to this location for ...

I have been taking my RX 330 to this location for scheduled preventive maintenance since 2014. Recently one of my neighbors clipped my driver side mirror, bending it almost all the way forward. After getting a $700 replacement estimate from a body shop, I dropped by the service bay without an appointment to see if the mirror could be repaired instead of replaced. It took the head mechanic Matt, who just happened to be in the service bay, less than five minutes to get the mirror back on track, and the transaction was closed with only "thank you" and a handshake.