R

Rich Baker

4 years ago

So after 2 years I come back to post another revie...

So after 2 years I come back to post another review. Still wish I could give a 0. If it was not for Geiger, I would be gone. Last week and this week I have tried to contact via phone to no availability even after waiting 35 minutes on hold to hear the voice come on and say another 10 mins. So I go to Neponset in person, WHAT A JOKE. Was told to have a seat and there is 5 patients before me. Now get this I am the 6th person and notice a sign that says no more than 4 people to be in that area. Great job on following your own rules. First of all and 2nd it was a simple paper pick up from Dr. Rivers who said it would be at the desk waiting for me. Now to be told to have a seat being the 6th person in a 4 max area. I decided to leave for safety concern. Now back to call center I call at open today and 35 mins wait it says before it would be answered. I hung up. Now my QUESTION Neponset Health Center, does this explain it well to you? Can you kindly follow up here with a better explanation of what happened as you asked me to explain. Please, explain what I went through?

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