Have been with iinet for about 10 years. Their tec...

Have been with iinet for about 10 years. Their tech support used to be fantastic until they were bought by TPG a few years ago. Now it sucks.

My internet stopped working suddenly. It took 8 days and continuous phone calls for someone to tell me that my naked DSL had been disconnected and I needed to switch to NBN. Why wasn't I called prior to this?