I took my mother here for a Celebratory Afternoon ...

I took my mother here for a Celebratory Afternoon Tea for her 60th birthday and was not disappointed. Staff were immediately welcoming and courteous, kindly taking and storing my daughter's buggy for us and settling her in a highchair. She was gifted a Ritz bear and provided with a huge bowl of chopped strawberries and bananas, which she was delighted by. Staff interacted kindly with her and were quick to retrieve her water bottle when she dropped it.

The sandwiches were pleasant and we were provided with one tray of vegetarian sandwiches and one containing meat, as my mother is vegetarian and I am not. Neither of us drink tea so we had coffee and hot chocolate and were surprised to get four cups from each teapot.

The scones were warm and served with jam and cream. My mother prefers hers with butter and staff were very happy to accommodate.

As a fussy eater, I didn't care for the three small cakes, but these were beautifully made and presented.

My mother was provided with a small birthday cake with cream and pieces of raspberry in the middle, and was able to take away what we did not eat.

The buggy was ready and waiting for us as soon as we had paid the bill and we were made to feel welcome even on our way out.

All in all, the service was impeccable and the food good. The restaurant was beautiful, and the atmosphere warm, with live piano music and sufficient spacing between tables to create a feeling of intimacy rather than bustling, despite it being at maximum capacity. A lovely treat for a celebration.