Bryan Perryman Review of Renaissance Richardson Hotel
The staff here is friendly, the decor is modern an...
The staff here is friendly, the decor is modern and nice. The beds are comfy, I love the TV and being able to use Netflix.
I have stayed here at least 3-4 times over the past 5-6 years. The valet is always awesome and fast. You can self park in the garage. Valet is $19 a night. They have the breakfast buffet for $18 per adult.
The in room dining is always interesting. The food is great and I like that they have some eco friendly packaging (at least I guess that's why they put everything in a shopping bag that doubles as a tray. The food was tasty and you can either have delivered or pickup downstairs. It is pretty fast too.
My issue was with checkout day. Stated check out time is 12. They started knocking to clean the room at about 9 am. I had to leave the hotel for a meeting at 10 and came back about 1030. They had already checked me out of the room, with all my stuff inside. They also checked out my dad's room, with his stuff inside. I had to have them recheck us back in for just those 2 extra hours.
I had planned on having lunch in the room, called to order lunch but they said they had already checked me out and I was going to have to call to check back in to make an order....
Hah, at that point I decided I was going to find food somewhere else. I'm glad I did, it was delicious. Usually have a decent experience here but this was actually somewhat frustrating and wasted quite a bit of time.
The renovations in the lobby area are great though. It truly is a beautiful hotel.
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