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Sudeep Shrestha

3 years ago

This is the worst internet service provider so far...

This is the worst internet service provider so far. On every long weekend the service is down and of course no internet. On every weekend the internet slows down. We recently upgraded the speed from 2Mbps to 30Mbps as they said their system is now upgraded. Hoping for some positive result but still the service is same. It was good for 3 days then after the speed degraded so much that even to open gmail it takes forever and sometimes the it says timeout. This is horrible and not a service you want with the money you paid.
Called customer service twice but not a good response from the customer service as well. They said they will call us back but they never called.

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