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I was an Esperanza bride in 2013. If I could redo...

I was an Esperanza bride in 2013. If I could redo my wedding day, I would never have had my reception at the Esperanza Mansion. The Esperanza Mansion have the rudest, most unprofessional hospitality staff and management.

During my reception, they did not distribute the wedding send-off bubbles that I left in their care, and after my reception, they returned the top of my cake but not the unserved portions.

Two years later, my husband and I mistakenly decided to return for our anniversary and stay in our wedding night suite. After making reservations months in advance, we arrived to find that the Esperanza Mansion bumped us from our room. When the front desk clerk left to discuss the change with the manager, the manager refused to speak with us. However, the front desk clerk explained that the people who arrived two minutes before us and who made a reservation that week wanted a room with a hot tub. So they decided to bump a former bride and groom from their wedding night suite.

Do not stay and definitely never get married at the Esperanza Mansion.

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