Susan Davis

Review of Bay Mechanical, Inc

Rhett is a wonder with the plumbing side of this c...

Rhett is a wonder with the plumbing side of this company (Charlotte, NC)!!!!!

Bay Mechanical was the third plumbing company sent out on a warranty call because the other two company technicians could not determine why the water was not hot for showers, etc. Rhett performed the kind of service call that we all want. He was very thorough, conducting trouble shooting throughout the home, not just where the water heaters were located. He demonstrated a level of critical thinking that I had not seen with the other two technicians.

It turned out that the issue was caused by us, in the garage. He explained the issue and why it was causing the issue throughout the rest of the home. I don't know about the rest of this company and their level of service, but if I ever have another plumbing issue, I will call on this gentleman.

Please...give this guy a raise!!

Thank you Rhett.

Ms. Davis