Alechia Fludd

Review of Reverie

The customer service of this company is deplorable...

The customer service of this company is deplorable! Have been going back and forth with Reverie for months to get an issue resolved with a brand new purchase. After several calls, promised actions that never pan out, I still have a broken non functional product. This has to be the worse company I have ever dealt with. The level of incompetence is maddening! The right hand doesn t know what the left is doing over there. No one can give you a concrete answer! The worse part is this company is located in Michigan, where I live! What's so hard about sending parts and servicing customers who are located where the business resides. I wouldn't recommend this company to anyone......buyer beware. Do yourself a favor and take your business and money elsewhere ! If I could give negative stars they would get five!