I travel for a living and booked a room for one ni...

I travel for a living and booked a room for one night at the Scottish Inns and suites. When I got to the location I was greeted by a women who did not follow what my reservation had said and argued with me. I got charged for two nights worth of reservation when I only needed one. I Payed it anyhow because I needed a place to stay, I felt ripped off. Regardless of the reservation fiasco that was not the only thing wrong with my stay, when entering my room I began to sweat, they left the a.c. off and it took atleast an hour to cool the room down. Another issues was that my bed was dirty and full of hair and particles, I don't think they even cleaned it. I slept on the couch. Out of all my years of traveling, this had to be the worst experience I have ever had.