If I could give zero stars I would. Emler is refus...

If I could give zero stars I would. Emler is refusing to refund our prepaid semester even though their website states they will issue refunds. They have stolen money from us and have continued to keep it stating they have a no refund policy which is opposite of the information provided under their FAQ section on the site. I ve asked multiple times to be called so we can discuss the matter but I m only ever given the company line which leads to a call center to employees who can not do anything. Emails have proven to be ineffective as I m now being passed around to different site directors only to be told once again they will not refund the money we gave them in January! This theft will not be ignored. DON T DO BUSINESS WITH THIS COMPANY. They haven t even given the donation money customers gave to their employees to help when they wouldn t pay them during the shutdown. If they refuse to refund families then they should have been able to pay their employees. I bet CEO Greg Laird still got paid though. Give me my money back!!