I tried multiple times to schedule a mammogram, ca...

I tried multiple times to schedule a mammogram, calling the number in the letter I received but my calls were never returned. I finally had to call my doctor to schedule it for me. Then I tried to set up the online registration and when I called for help, I got someone in Tennessee who only handles billing. I have like the medical personnel I've had contact with, I've had my mammograms done at San Angelo Community Medical Center for years and this is the first time I've had a problem with setting up the appointment. I don't know if something has changed in management but this was not a positive experience. I can only imagine what it must be like for someone new or an elderly person who call the contact number on the website and gets someone in Tennessee. The phone number is the only one on the website for Contact Us with no explanation that is the billing office.