Definitely pay attention to the address of the the...

Definitely pay attention to the address of the theater.
I booked a ticket online. When I went to the theater at Michigan Ave. There is no one there and the guard told the me that the concert was cancelled. The next day I called the box office (they didn't work at night), they said that show was not cancelled but happened at another place and I can't get any refund. I checked my confirmation email again. Yes there was one line saying "Harris Theater" but very small, and didn't show any address information. However down below, there was a very bold and bigger text saying "Chicago Symphony Center" and the location on Michigan Avenue. And then it's everything about the rules at the Symphony Center. Such misleading information.
Very disappointed with the experience. Hope they can improve their confirmation email and tell the guard what is really going on.