I took my son for an eye exam and from the start I...

I took my son for an eye exam and from the start I was handed paperwork to fill out from another patient same name but different last name and d.o.b I would think they will check with the sign in sheet but I guess not. It didn't take long for them to call my son to the back to get his exam maybe 20 after arrival so that part wasn't so bad. Once in the back it took them 2hrs for them to do his exam why so long you ask, I have no idea the dr kept coming in and out from my son's exam room until the last time when she was gone for nearly 30mins, leaving him alone in the room. Finally I went to the front desk to ask why was it taking so long to do the exam I told them the dr had left the room for like the fifth time so they tried paging her 3 times and she didn't show up until eventually they had to go find her so that we could get the prescription and be on our way. Fast foward about a week later I received the call that my son's glasses were ready and that I could go pick them up so. I go pick up my kid's glasses, they hand them to me, I sign and I'm on my way. About a month later I get a called again saying that my son's glasses are ready to be picked up I tell the person on the phone that I have already picked up his glasses so she says ok maybe they just didn't remove his name from the pick up list ok. Two days later I get another called saying "oh we are so sorry we gave you another persons glasses, can you bring them back" really how can you not check and verify the glasses that you are handing out just because the patients have the same name but don't check last name, d.o.b or any personal info like address and tel. #.
Geesh no wonder my son had a physical about 3 days before they called me and his dr told me you need to go back and have his glasses prescription reevaluated because he failed the eye exam miserably of course if those weren't his glasses.
So if anyone is getting glasses here make sure YOU verify that in fact they are your glasses that you are taking home because obviously the staff won't do it for you.