Frances Jones

Review of Macon Water Authority

First of all, monopolies are supposed to be illega...

First of all, monopolies are supposed to be illegal in this country. ( Sherman Act of 1890, the Clayton Act of 1914 and the Federal Trade Commission Act of 1914). However, if you live in Macon, Georgia you have no choice but to obtain your water from this anti-customer company. Secondly, if you are one hour late on your water bill they charge you a late fee! Three months after I started buying an empty house, (that had been empty for years WITH a water meter, they pull the water meter with various excuses. Then they expect me, the new homeowner to foot the bill for a new one to be placed, even though it had absolutely nothing to do with me! These are atrocious and customer-punitive practices. And we as customers have no choice but to pay such outrageous fees because if not, we can't have water!!! (A basic life necessity).