Have not received a room yet, but I m already diss...

Have not received a room yet, but I m already dissatisfied with the customer service. That s why I stay at Marriott properties. They hold high standards for all levels of customers, whether you re a platinum or gold- Marriott/SPG do their best to accommodate you or find ways to compensate for the inconvenience. If their was an option for half a star Crowne Plaza would get that.