Would like to share my unfortunate past experience...

Would like to share my unfortunate past experiences with ClearPath Home Health and Hospice. First I would like to disclose that I worked within the office in Akron Ohio. I would like to disclose that the office staff including CEO, DON, Care Coordinator, and Staff Nurses regularly put down the patients, their living environments, and their insurance/payer source. I have heard the main members of this company discriminate against Medicaid as a source of medical insurance. I have heard them make fun of the ways homes smell, the way homes and yards are kept, the cleaniless of the home, etc. Comments that do not have anything to do with that patients medical care. I witnessed patients go weeks without a bath aid/home health aid or even having access to one. Patients are accepted and put onto a waiting list for a bath aid/home health aid, and then provide no anticipated date of when the actual bath aid/home health aid will be expected to start. I have witnessed patients waiting weeks and weeks for authorization while the insurance company has already given insurance authorization. However, the office staff delays the information and patient care is often delayed many many days if not weeks. I have witnessed patient complaints given by family and patients themselves only to see the DON, Care Coordinator, Marketers and CEOs make light about the complaints with jokes and laughter. I have never witnessed such a disrespectful and inappropriate administration. The way they treat their patients and staff is unacceptable. I have witnessed mothers and fathers being congratulated on Friday and then fired on Monday... while inadequate people remain in respected positions. I have witnessed this administration being told they are inadequate by several different Home Health business consultants. I would highly hesitate to accept care or work from ClearPath Home Health and Hospice. Use caution accepting care: double check everything and every schedule. Nurses will sign off on things when they have never even entered the patients home. And use caution accepting employment: don t rely on the paycheck bc they do not value their employees.