Rachel Gremore

Review of Burt Toyota

Delmar was cool but made you know and feel as if y...

Delmar was cool but made you know and feel as if you where only a sale. He was nice and courteous but when you come from a background in sales like I do you know these types of people have a stereotype for a reason. We had been asked to review groove Toyota, and the salesman that represented them. We are doing just that. Except we had been asked that day we bought the vehicle. Great vehicle by the way. But when we hold to our end of the bargain our rep should too. I had to call his manager and leave a VM to get anything done which after a month and a half is still not complete.... Thus the piece of meat we feel like... You see we had been promised things at the close of the deal... So why does this awesome customer service take a month and a half to deliver on their side.... Cause we are just a dollar sign... That's why.. Of course we know a merchant sells to a customer but the experience should make you want to go back.... Hmm mm