Just got home from a southern trip with Ving. The ...

Just got home from a southern trip with Ving. The trip has been completely okay and we have enjoyed ourselves. Until the return trip and return ticket were printed. There the joy stopped. We contacted reception to print the tickets as soon as I got the message on tel. This is not a problem, we thought. But after several visits to the front desk and trying both there and elsewhere, it was just giving up. No internet they said. But booking those who came was no problem . It ended up installing an app that could download the tickets. No internet connection ???? Why can't wing arrange so that one can print return tickets from home before going on tour, as most other companies do? Saves one for unnecessary stress. And an extra service, is not what they include advertising