You can tell how much the staff there really cares...

You can tell how much the staff there really cares about the animals in their care. I had my roommates cat Snowball spayed there, and they warned me before they brought her out that she was the last Kitty done so she was still acting very bizarre but she would not be acting that way much longer. The girl who brought Snowball to the car could see how upset I was from the way Snowball was acting and took a few extra minutes to talk to me so I understood what was going on. They also called me because they had the vet look at her nose to confirm it was dry skin and then asked about her deformed paw.