Jon Cha did not follow through on his appointment!...

Jon Cha did not follow through on his appointment! I setup an appointment to test drive a car I already knew I was going to buy. I drove over three hours to meet with at dealership as scheduled. Not only did the sales rep not show up, I was informed the vehicle was sold the day before. The sales rep made no attempt to discuss this detail so we could cancel and not have me drive that 6 hour trip. The management staff also seemed lost about the whole situation. Very unorganized team!