Ava Lee

Review of Fairmore Medical Practice

Most appalling service!! This practice is by far t...

Most appalling service!! This practice is by far the WORST healthcare establishment. The management and reception staff ought to be embarrassed by the outright lazy and poor service they provide. The telephone lines are a joke; known to cut off after being on hold for 40 mins periodically. I'm pretty certain patients are put on hold whilst the reception staff does little more than nothing, the practice is always empty whenever I've been in and it's easier to spot an alien than to get an appointment here - so I'm not sure what's causing the delay in tending to patients. I am horrified by how rude and condescending the receptionists are and how often they feel they are qualified to override GP requests. We have ALL been affected by the Coronavirus pandemic and have returned to work to minimise disruption to patient/ customer care... what is your excuse?