Brian Frost

Review of Beaver Bat Company

Have purchased 4 bats from The Beaver Bat Company....

Have purchased 4 bats from The Beaver Bat Company. Was very pleased until recently when there was an issue with an order. I ordered a birch bat model AM22, second one I ordered. After a couple of hits we noticed it sounded and felt different. Upon closer look the sticker showed it was made of maple. I sent an email requesting to return in exchange for a corrected bat. I was told it was correct the sticker was wrong. I advised them of the feel and sound and they requested a picture of the cup. I sent it and received an email confirming it was maple. I again requested to return the maple bat for a birch bat. After no response to multiple emails I called and left a voicemail. I then got a call stating that it was correct and the sticker was wrong. Unfortunately I can not trust their this response and feel I am being brushed off. Buyer beware! If there is an issue, this company will not do what is considered normal customer service or treat the customer with respect. I feel cheated, lied to and mistreated.

Brian in Massachusetts