Joy Reese Review of Jade Communications
I am new in the area, and I am very pleased with t...
I am new in the area, and I am very pleased with this company's professionalism and realistic expectations for their delivery of service. Harley called 2 days after installment to ask how my experience was with the wifi service --Love this retention of Customers method! I told Harley that my laptop wasn't picking up the wifi, but I thought it was device error because this is an older model laptop. Immediately, Harley asked if I was home she'd be happy to troubleshoot the problem from her office. She did, and within a couple minutes my Laptop was on the internet.
Couple things that stand out to me about Jade Communications:
1. Friendly Service with Setup and Follow up call.
2. The team at Jade WANT to be there, they enjoy their job and because they enjoy what they do, they want to make my experience easy.
3. Considerably fast Setup time.
Thanks Jade for welcoming me to the area, I look forward to continued great service!
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