Rikke Pedersen

Review of Cabot's Icecream & Resturant

I used to like this place, but now I am definitely...

I used to like this place, but now I am definitely never going back!
Staff was not helpful and customer service was bad.

We all asked for a build-your-own-sundae, but non of us wanted marshmallow or whipped cream. When we got the check they had charged us for something different, so we asked them. They said that it is only a sundae if you get marshmallow and whipped cream on top of the ice cream - no one told us this - so therefore they charged us for a ice cream with one topping, which is more expensive than the build-your-own sundae that we asked for. It was only a dollar or two more a person, but i am so disappointed, they could have said: "Oh we are sorry" and charged us for the sundae that we asked for, but now they have some very disappointed customers who are never going back.