I was issued a prepaid visa card from this company...

I was issued a prepaid visa card from this company. I have been unable to activate the card with the information that they provided me. I called them for help and they told me that the only thing that they could do for me would be to send me a replacement card for a fee of $20. The girl that I was speaking with was absolutely uninterested in helping me solve the situation. I am very unhappy with this service.