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Bhalvinder Gulati

4 years ago

Buyer Beware, this company is a ripoff. A true pre...

Buyer Beware, this company is a ripoff. A true premium company should offer premium service at reasonable prices. Vernon offers below average service at insane prices, while saying that they are a premium company. The tech that showed up to repair our ac unit quoted $1,214 to refill refrigerant. He never even put a gauge on the unit to measure how much we needed. He said the $1,214 would cover it regardless if he actually filled 1 lb or 6 lbs. We paid Vernon the $105 diagnosis fee, but then called another company who filled the refrigerant for $250, not $1,214 like Vernon wanted. Also, the tech seemed very arrogant and said maybe we are not up to their level of using a "premium" company, like they're too high class for us lower class poor people.

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