Not a big fan of this company as I installed their...

Not a big fan of this company as I installed their Acoustical Windows in my home in the hope of reducing outside noise levels, but the windows did very little if anything in addressing that problem. When I reached out to the company directly I was told that the windows only work in conjunction with other sound proofing measures, and in fact should be your last resort with such a project. This was told to me by the companies technical director who later informed me he was not allowed to discuss the matter with me further. Now doesn't that sound a little suspicious? Bottom line is these windows don't work and in hindsight I really not sure it was a wise decision to invest the money in replacing my Anderson windows with Harvey Windows. To make matters worse, I recently tried to contact customer service by both e-mail and voice mail and never recieved a response. Apparently the company has been sold and is in total disarray. So a word to the wise, I would be hesitant to go with these windows for the time being, and definitely don't waste your money on the accoustical windows.