Kyle Knudson Review of Prestman Auto
This was my 18th car purchase in my 36 years. I ab...
This was my 18th car purchase in my 36 years. I absolutely love the car and found what I was looking for. The dealship itself needs focus on the small details and bringing in higher quality management to run operations.
1- Every car I ve ever purchased was cleaned and I left the dealership with a full tank of fuel. In this case neither was done. Thx for 1/4 tank of fuel after spending $20k
2 - The car temporary tag expires tomorrow and my plates are no where to found, the dealership says they mailed them 4 days ago from about 40 miles away. Interesting, the post office must have lost them. Just getting an incorrect answer took 3 phone calls and an in person visit to the dealership and then a phone call from my wife. How is it I still don t have plates after all that?
3 - The dealership promised to fix a couple things on the car which they did, however it took me calling the dealership several times after being told someone would call me.
4 - They re high pressure on selling extended warranties and then tell you to bring the vehicle to the dealership service shop first if within so many miles. I understand trying to maximize your revenue but come on. Consumers can take their car to any certified mechanic shop.
It ll be interesting to see what happens if I get pulled over for expired temporary tags. Till then we ll keep waiting for an answer that provides some kind of result.
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