Service is deteriorating... A twenty minute wait t...

Service is deteriorating... A twenty minute wait to be acknowledged let alone served. A request for an orange juice and lemonade and a menu resulted in:

A glass of orange juice
A glass of lemonade
Another request for a menu

...and being given the distinct impression that I was some sort of inconvenient troublemaker.

I've been a member for a while now, but they REALLY need to up their game on the service front if I am to renew...