Location is the only plus. Mold in the bathroom. R...

Location is the only plus. Mold in the bathroom. Room was cold and we were told the season was changing and heating was switching to air soon and they could not do anything about the cold air blowing out the system, however it was 40 degrees outside. Manager stated she would send up a heater or change the room. She did neither and never returned my calls. The final straw was the ceiling in the bathroom failing in the tub due to a leak and I demanded a new room which was cold as well. The new bathroom had mold. The Sheraton is across the street, I will try this next trip to NYC.